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How it works

What happens at each step, and what you can do.

Everything happens on WhatsApp or by email, in your own words. You don’t need to be good with computers: no dashboards, no passwords. You always see things first in a link, and nothing goes live without your “OK”.

  1. 11. You message usFree
  2. 22. Your home pageFree
  3. 33. You pay€500 + VAT
  4. 44. We build your websiteIncluded
  5. 55. Your website goes liveChanges included
Step 1

You message us

Free

What we do

Message us on WhatsApp at +34 623 19 17 64 or at hola@neenot.com. We reply, look at what you tell us and, if we need anything else for the design, we ask you.

What helps us

  • Your current website or social media
  • Your logo
  • Address, phone and opening hours
  • Photos of your business and what you do
  • Your domain, if you already have one

What you can do

  • Tell us about your businessWhat you do, where you are and your opening hours. In your own words, as you’d tell anyone.“I have a barber’s in Delicias, in Zaragoza. We’re open Monday to Saturday.”
  • Send us your website or social media, if you have themThat’s where we get your photos, services and text from.“Our Instagram is @hermanostellechea.zgz”
  • Send us your logo and photosIf you have them. If not, no problem: you don’t need to have everything.
  • Ask us anythingBefore anything else, with no obligation.“Could you also make a page with the prices?”

Once we have what we need, we get your home page ready.

Step 2

We send you your home page

Free · each round of changes, €10 + VAT

What we do

We send you a link to your home page, the first page of your website, ready made: you can open it on your phone and on your computer, like any website.

With it comes the list of pages your website will have, and what goes on each one. We build the other pages in step 4.

What you can do

  • Tell us you like itBy replying to the message. You move on to step 3.“I like it, go ahead.”
  • Ask for design changesColours, fonts, photos, the order of things… Ask for everything you’d change in one message: that’s one round. Each round costs €10 + VAT, is paid before we do it and comes off the price if you go ahead. You can have up to 20.“I’d like a darker colour and a bigger logo.”
  • Ask about anything you don’t understandAsking costs nothing.“Where will the prices go?”
  • Stop hereIf you’re not convinced, you don’t have to pay for the website. What you’ve paid for rounds is not refunded.

When you tell us you like it, we send you the link to pay.

Step 3

You pay for your website

€500 + VAT for the first year, minus the rounds

What we do

We send you a link to pay. We don’t start on the rest of the website until you’ve paid.

The price includes every page, your website’s address, the hosting and all the year’s changes.

What you can do

  • Pay from the link€500 + VAT for the first year, minus what you’ve paid for design rounds. One payment, no monthly fees.
  • Ask us before you pay“What exactly does the price include?”

As soon as you pay, we get on with the rest of your website.

Step 4

We build your whole website

Included

What we do

First, your website’s address. If you already have one, it stays yours: we tell you what needs changing so it leads to the new website, and whoever manages it for you can do it. If you don’t, we suggest a few available names, you choose one and we register it in your name.

Then, every page, in the style of your home page. If you already have a website, we move all your content over, better organised: your dishes, services or courses.

When it’s ready, we send you a link to see the whole thing before it goes live.

At the bottom, the list of what has changed. “See where” takes you to each one.

What you can do

  • Choose your website’s addressFrom the available names we suggest, or tell us the one you already have.“barberiatellechea.es, it’s easier to remember.”
  • Ask for all the changes you wantThere are no rounds any more: changes at this step are included. We send you another link with them.“The shop’s phone number is missing from Contact.”
  • Send us more photos, text or documentsA menu, a price list, a PDF… We put them where they belong.“Here’s the new price list in a photo.”
  • Say “OK” when you’re happy with itThen we put it live. Nobody else sees it before your OK.“OK, put it live.”

You reply “OK”, we put it live at your address and let you know.

Step 5

Your website, live and up to date

Changes included all year · then €200 + VAT a year

What we do

Your website is now live at your address. We look after it: we keep it running, secure and with whatever you ask for.

Every time you ask for something, we send you a link to your website with the change made and the list of what changes. Reply “OK” and it goes live. Better still if you put several things in one message: they come back in the same link.

We don’t handle email or online shops.

What you can do

  • Change text, prices and opening hoursHoliday hours too.“A haircut is now €16.”
  • Add new photos or move them around“Here’s a new photo of Pilar for “The two chairs”.”
  • Announce somethingA closure, an offer, some news.“We’re closed from 1 to 15 August.”
  • Add new thingsA service, a dish, a course, or a whole new page, in the same style as the rest.“Add the beard trim, at €10.”
  • Remove what no longer applies
  • Say “OK” to each changeWe send you the link to your website with the change made. Until you say “OK”, it doesn’t go live.“OK”

Every year you decide: renew for €200 + VAT or leave, with no contract, and take your website and your address with you.

Words we use

In case any of them sound strange.

Home page
The first page of your website, the one people see when they arrive.
Domain
Your website’s address, the one people type to find you. For example, barberiatellechea.es.
Preview
A link just for you, where you see your website before anyone else does.
Round
One go at changes to the design of your home page: everything you ask for in one message, sent back to you done.
Go live
When your website, or a change, can be seen at your address by everyone.

Chats

This is what talking to us looks like.

Five example cases, with made-up businesses. Swipe to see them all.

I already have a website

A garage in Paterna with an old website and its own domain.

Tweaking the design

A language school that wants its own colours.

Something isn’t right

A restaurant that changes its menu and fixes a day.

A new page

A holiday cottage that wants a page for celebrations.

An urgent notice

A physio who can’t open today.

FAQ

What people usually ask us

Do I need to be good with computers?

No. Everything is on WhatsApp or by email, in your own words. You don’t have to log in to any dashboard or remember passwords: tell us what you want and we do it.

Can I write to you in English?

Yes. Message us in English on WhatsApp or by email and we reply in English, from the first message to every change you ask for.

Can my website be in English and Spanish?

Yes. Your website can be in English and Spanish, or in the languages your customers speak, with a button to switch between them. Send us your changes in whichever language suits you and we update every version.

How long does a change take?

We do it the same day. We send you a link to your website with the change made and the list of what changes, with “See where” to jump to each one. Reply “OK” and it goes live.

Is there a limit on changes?

No. Text, prices, opening hours, photos, new listings and new pages too, as many as you like. If you have several things, send them in one message and they come back in one link.

Will it always be like this?

Today there is no usage limit. If one day we need one so the service keeps working well for everyone, we may bring in a fair use policy and change these terms. If we do, we’ll tell you when it applies.

Can I ask for changes by email?

Yes. Write to hola@neenot.com or message +34 623 19 17 64 on WhatsApp, whichever suits you. It works the same way: we send you the link to check and it goes live with your “OK”.

What if I already have a website?

We rebuild it, keeping whatever is useful from your current one, and we make sure your domain points to the new one.

What about the domain?

If you already have one, it stays yours: we just point it to your new website. If you don’t, we suggest a few available names, you choose one and we register it in your name. While you’re a client, we pay for that new domain.

What about email?

We don’t handle email. If you already have email on your domain, we don’t touch it: when the domain points to your new website, it keeps working as before. If you want one, sign up with the provider you prefer, such as Google Workspace, Microsoft 365 or Zoho.

Is there a contract? What if I want to leave?

There’s no minimum term. If you don’t renew, you take your whole website with you: we give you all its files, ready to put somewhere else, and your domain stays yours. What you’ve already paid is not refunded.

Can I take bookings or have an online shop?

Bookings, yes: we link the system you already use or recommend one. An online shop, no: there are better tools for that.

What if I write from another number or email?

We reply, but we don’t touch your website until we know it’s you. If you change your number or email, or want someone else in your business to ask for changes, tell us from the one we already have.

Start with step 1.

Tell us about your business and we’ll send you your home page, free and with no obligation.